Empirical will be closed for holidays from 4pm on Wednesday 13th and will reopen at 9am on Tuesday 26th. Any kit purchased after midday on Wednesday 13th will NOT be dispatched until we reopen.

Technical Support will be available via WhatsApp & Text only and emails will be checked twice each day. Our phone lines will not be answered until the 26th.
0141 404 1941 07961 189929

Returns? It can happen…though our experience tells us rarely.

We want you to be absolutely delighted with your purchase. However, if you wish to return your product, we ask you to carefully consider the following:

  • Return the product within 30 days of purchase.
  • No stuffing it away and changing your mind 6 months later.
  • Returned merchandise must be packaged as it was received using all the packaging material.

You are responsible to ship the product back to us. If the product comes back in unsellable condition (scratches, marks, etc.) product will not be refunded